Patientenfeedback richtig deuten
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Konsequentes Prozessmanagement im Krankenhaus: Kann das funktionieren?
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BDPK - Bundeskongress 2016
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10. Krankenhaus-Qualitätstag NRW
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12. Tagung Risikomanagement MHH
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Patient safety, patient safety, satisfaction of patients, staff and referring physicians

In the medical facilities of the healthcare domains the focus is on people: patients, referring physicians and last but not least the staff. The higher the satisfaction level of these groups, the more successful the hospital, old people's homes, ambulance and emergency services or doctor's practice will be. We will find out how your institution is perceived and show you how you can boost the satisfaction of those groups.


Customer testimonials

"The efficient and competent execution of our customer survey by anaQestra was excellent - especially the presentation and interpretation of the analysis. The results are a valuable basis for our own quality development. We thank our customers who have contributed with their answers to the success of our survey.“ (Gesine Dannenmaier, CEO KTQ GmbH, Berlin)


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Guaranteed all-round satisfaction

How satisfied are your patients, referring physicians and employees truly? Where's your bottleneck? What is easiest to optimize? anaQuestra®360°analysis investigates the groups of people that are most important and creates a comprehensive picture.

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anaQuestra®proCheck – minimizing efforts for audits

The first impression of the casualty department, medical consultation and outpatient examination have a crucial influence on the later choice of clinic. The anaQuestra® ambulanceCheck analyses the patient satisfaction and compares (benchmark) it to other out-patient facilities and shows ways to optimise.

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anaQuestra®ambulanceCheck – using the chance of the fist contact

anaQuestra® proCheck makes the complex processes of risk audits and quality audits easy and safe. This instrument allows you to access the by far most extensive questionnaires, generate reports and evaluations and let’s you track your actions continually.

more about anaQuestra® ambulanceCheck >>

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